Legal

Privacy Policy

Last Updated: March 25, 2026

1. Introduction

Welcome to Creative Cowboys. We are a digital marketing agency based in West Georgia, USA, offering services including digital marketing, AI Chat & Voice services, web design, and advertising management.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your data. We’ve written it in plain English because we believe you deserve to actually understand it.

By visiting our website at creativecowboys.co or submitting any form or inquiry to us, you agree to the practices described in this policy.

2. Information We Collect

We collect information in two main ways: directly from you, and automatically through your use of our website.

Information You Give Us Directly

When you fill out a contact form, lead form, or inquiry on our website or through any of our marketing funnels, we may collect:

• Your name
• Email address
• Phone number
• Business name and industry
• Any other details you include in your message

We only collect what’s necessary to respond to your inquiry and provide our services.

Information We Collect Automatically

When you visit our website, certain data is collected automatically through cookies, pixels, and standard web analytics tools. This may include:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring URL (how you found us)
• Clicks and interactions on our site

This data is collected through tools including the Meta Pixel and Google Analytics (described in more detail below).

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries — If you reach out to us, we'll use your contact details to get back to you.
• To provide our services — If you become a client, we use your information to manage your account and deliver our marketing, web design, or AI services.
• To run and optimize advertising campaigns — We use data collected through our website and tools like the Meta Pixel to run targeted ad campaigns on behalf of our clients and our own business.
• To improve our website and services — Analytics data helps us understand what's working and what isn't so we can make things better.
• To follow up with leads — If you've expressed interest in our services, we may contact you by email or phone to continue that conversation.
• To comply with legal obligations — Where required by law, we may need to retain or disclose certain information.

We do not sell your personal information to third parties. Ever.

4. Meta / Facebook Data Usage

As a digital marketing agency, we work extensively with Meta’s advertising platform (Facebook and Instagram). Here’s exactly how that works and what it means for your data.

Meta Pixel

Our website uses the Meta Pixel, a tracking tool provided by Meta Platforms, Inc. The Meta Pixel collects data about actions taken on our website — such as page views, button clicks, and form submissions — and sends that data to Meta. This helps us:

• Measure the effectiveness of our Facebook and Instagram ads
• Build custom audiences for retargeting
• Optimize ad delivery to people most likely to be interested in our services

The Meta Pixel may set cookies on your device. You can learn more about how Meta uses this data at facebook.com/privacy/policy.

Meta Marketing API

We use the Meta Marketing API to manage and run advertising campaigns — both for Creative Cowboys and on behalf of our clients. Through this API, we may access:

• Ad account data, campaign performance metrics, and audience insights tied to client ad accounts
• Aggregated and anonymized audience data used to build and target ad audiences

We access this data only to the extent necessary to manage advertising campaigns. We do not use client ad account data for any purpose outside of the services we’ve been hired to provide.

We operate as a Meta Business Partner and handle all Meta platform data in compliance with Meta’s Platform Terms and Developer Policies.

5. Third-Party Services

We use a small set of trusted third-party tools to run our business. Here’s who they are and what they do:

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

• Lead and contact information is retained for as long as there is an active relationship or legitimate business interest.
• Website analytics data is retained according to the settings and policies of those respective platforms.
• Client data is retained for the duration of the client relationship and for a reasonable period afterward.

When data is no longer needed, we delete it securely.

7. Your Rights

You have rights over your personal data:

• Right to Access — Ask us what personal information we hold about you.
• Right to Correction — Ask us to correct inaccurate or incomplete information.
• Right to Deletion — Ask us to delete your personal data.
• Right to Opt Out of Marketing — Let us know and we'll remove you from our contact list immediately.
• Right to Data Portability — Request a copy of your data in a readable format.

To exercise any of these rights, contact us at support@creativecowboys.co. We’ll respond within 30 days.

California residents may have additional rights under the CCPA. We do not sell personal information, which means many CCPA rights are satisfied by default.

8. Cookies Policy

Our website uses cookies to improve your experience and enable key features.

You can control and delete cookies through your browser settings. You can also opt out of interest-based advertising from Meta at facebook.com/ads/preferences and from Google at adssettings.google.com.

9. Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. No method of transmission over the internet is 100% secure. If you believe your data has been compromised, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the “Last Updated” date at the top of this page. Continued use of our website after changes are posted means you accept the updated terms.

11. Contact Us

© 2026 Creative Cowboys. All rights reserved.